E-OCEANweb2024

WhatsApp ChatBot Simulator

Visual flow builder for designing and testing WhatsApp bots

WhatsApp ChatBot Simulator — Visual flow builder for designing and testing WhatsApp bots

Overview

A drag-and-drop flow builder that lets teams design, preview and test WhatsApp chatbot conversations before deploying them to production customers.

Problem

E-OCEAN's support team was spending hours debugging chatbot flows in production. There was no safe environment to design and validate bot logic before it went live.

Solution

Built a visual flow editor using React where each node represents a bot message or user input. A live preview panel simulates the WhatsApp UI, and a state viewer shows exactly which node is active at each step.

Key Features

  • Drag-and-drop flow builder with node/edge connections
  • Live WhatsApp-style preview of the bot conversation
  • Real-time flow state viewer for debugging
  • Conditional branching based on user input
  • Export/import flows as JSON

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